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HomeEntertainmentGood news! WhatsApp to allow 'review' of suspended channels

Good news! WhatsApp to allow ‘review’ of suspended channels

WhatsApp channels are automatically suspended over violation of platform guidelines

A representational image of the WhatsApp logo on a smartphone. — AFP/File

In an encouraging news for WhatsApp users, the meta-owned platform is working on a feature that will allow for the provision of a “review” request for suspended channels.

WhatsApp channels must operate within specific guidelines that provide a basic set of rules and ambit and define what will be deemed as prohibited content and otherwise.

The feature will provide a way for users — whose WhatsApp channels were automatically suspended due to violation — to seek restoration of their channels by requestion a “review”, reported WaBetaInfo, which discovered the new feature via the latest WhatsApp beta for Android update available on the Google Play Store.

This improvement is a major step towards empowering channel owners by ensuring a fair and transparent process.

— WaBetaInfo
— WaBetaInfo

The option for suspended channels to request a review is aimed at allowing the users to highlight any misunderstandings or disparities that may have caused the suspension.

WhatsApp channels are subjected to automated reviews which are carried out on predefined algorithms and criteria as per the platform’s policy guidelines.

Though effective, these algorithms are not always efficient and may lead to errors or misunderstandings which may result in the suspension of channels that, after more examination and human review, turn out not to have broken any rules at all.

Giving channel owners the option to ask for a manual review gives them the chance to make any necessary corrections allowing the suspended channels to be restored.

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